Rollo
Support
Need a hand with Rollo? Email [email protected] and James will get back to you. If it's about a purchase, include the purchase ID from Settings → Account. Please never send your budget backup unless we ask for it.
Moving to a new phone
Rollo keeps your budgets on your phone, with no Rollo cloud account. On your old phone, go to Settings → Account → Export backup and save or send the file. On your new phone, install Rollo, then use Settings → Account → Import backup.
Restoring a subscription
Signed in with the same Apple ID, go to Settings → Account → Restore purchases. This needs an internet connection. Restoring brings back your plan, not your budgets: use a backup for those.
Changing or cancelling a subscription
Subscriptions renew monthly until cancelled. Change plan in Settings → Account, or manage and cancel in your App Store account settings. Deleting the app or its data doesn't cancel a subscription.
Usage statistics
Rollo shares limited usage statistics, like app opens and setup steps, under a random ID. They never include your financial records. Sharing is on by default; switch it off anytime in Settings → Account → Privacy. See the privacy policy for details.
Deleting your data
Settings → Account → Delete local data erases your budgets on this phone. It doesn't delete backups you've saved elsewhere or cancel your subscription. To delete data from the former online version, email us.
Contact
Email [email protected].